Welcome to Norfolk Island

We are excited to welcome you to Norfolk Island, a remote paradise at the intersection of tropical and subtropical latitudes, and home to incredible wildlife from towering Norfolk Island pines, lush subtropical rainforest, iconic bird species, to spectacular coral gardens mere metres from shore.

Norfolk Island has a fascinating and multi-layered history of seafarers, convicts and mutineers. Norfolk Islanders (those of Pitcairn descent) are the predominant culture on the island today. The islanders, who are proud custodians, live a lifestyle enriched in diverse traditions and cultural practices.


Acknowledgement & Communication

  • All communication with registered delegates will be by email.
  • All registrations will be sent a confirmation letter from Kaigi Conferencing & Events including a tax invoice within two (2) working days of submitting a registration form for the Island Arks Symposium IX.
  • If you do not receive the email, please check your spam folder prior to contacting Kaigi.
  • If your email address has changed since completing the registration form, be sure to advise your new email address to Kaigi.

Cancellation policy & refunds

  • All cancellations and requests for refunds must be made in writing to info@kaigi.com.au.
  • Any changes to your registration or optional bookings will not be accepted over the phone. Please email changes to info@kaigi.com.au.
  • If you are unable to attend the symposium after submitting your registration, you can nominate a substitute. All substitutes names are to be recieved via email to info@kaigi.com.au.
  • Cancellations made on/before Friday 2 October will receive a refund less a $99 administration fee.
  • Cancellations made after Friday 2 October will not recieve a refund. Exceptions are at the discretion of the Organising Committee.
  • Refunds will not be issued until after the symposium.
  • Refunds will not be given for non-attendance.

Payment

  • All payments must be recieved prior to the symposium.
  • All fees and costs quoted do not include GST (due to Norfolk Island policy).
  • Invoices will be issued following receipt of registration.
  • VISA and Mastercard are accecpted. Please note that when you pay by CC SS Events Group Pty Ltd will appear on yout statement.
  • All payments will be processed through EWAY payment gateway.
  • Credit card payments can be made online or over the phone. Please note credit card payments attract a 2% fee. This fee will be added to the amount showing once you select your card type.
  • Details for EFT payments will be provided on your invoice. Please reference the payment with your name and invoice number and ensure you send a remittance to info@kaigi.com.au.

Privacy

  • A list of participants will be produced, including individuals' details such as name, organisation and state. You will be asked for permission for your details to be included when you register.
  • Island Arks Symposium IX is being operated in accordance with the General Data Protection Regulations (GDPR) which came into effect on 25 May 2018.
  • Therefore, before you begin your registration, you will need to give consent for your data to be used in facilitating your event registration, as well as in the planning and implementation of the symposium (e.g providing dietary requirements to symposium venues and accommodation bookings to specific hotel).
  • This request for data consent is in accordance with GDPR and represents our commitment to protect the privacy of all personal data your provide during the registration process.

Dietary & special requirements

  • Morning, afternoon teas and lunchs are included in your registration.
  • Upon registration you will be asked to provide any dietary/special requiremetns (e.g shellfish allergy, vegetarian, mobility etc). Dietary requests will be catered for to the best of the caterer's ability.
  • Individuals with severe allergies are requested to advise Kaigi of their requirements prior to the symposium, and bring any allergy medication (EpiPen, Phenergan etc) as prescribed by your doctor to the symposium and any associated function.
  • Whilst due care is taken by the organisers and caterers, individuals must take primary responsibility for their own health.

Insurance

  • Registration fees do not include insurance of any kind. It is strongly recommended that participants take out their own general travel insurance.
  • It is suggested the insurance policy cover loss of fees/deposit, airfares, accommodation charges, medical expenses, loss or damage to personal property and repatriation expenses.
  • The symposium organisers do not take responsibility for any delegate failing to insure.

Disclaimer

  • The symposium information is correct at the time of publishing. However, the organisers reserve the right to change the information where necessary without notice.
  • In the event of industrial disruptions, the symposium and organisers accept no responsibilty.

Registration desk

  • The registration and information desk will be open for the duration of the symposium and will serve as your main point of contact for all enquiries.

CONTACT US

Kaigi Conferencing & Events

P: 02 6198 3218

E: info@kaigi.com.au